An Examination of a Mentoring Culture: Supports and Benefits of Mentorship in a Formal Academic Program
The Executive Master of Science in Technology Management Program guides and develops students by elevating their knowledge, skills, and relational power as regional, national, and global leaders in their respective technology networks (Columbia University, Center for Technology Management, 2020). The purpose of this research was to examine the mentorship within the program to better understand the benefits, investment of resources, and mentor-mentee satisfaction. To address this purpose, a conceptual investment framework (Eby, 2007) guided the study design, data collection, findings, and recommendations. The study produced the following six findings: The mentoring component is described as a strategy to bridge theory from seminar room learning with real-world experience; mentees find the mentoring program to be very beneficial for building professional expertise, gaining useful critiques of individual efforts, and developing motivation to improve work; mentors find the mentoring program to be very beneficial for gaining a sense of fulfillment of sharing wisdom and insight, individual creativity, and work rejuvenation; there are variations in the amount of time allocated to mentoring sessions, the quality of mentoring, and use of technology resources by mentors and mentees; while the majority of mentors and mentees are satisfied with the mentoring experience, mentors report being more satisfied with the mentoring experience than mentees; and mentees want more choice in the mentor-mentee matching process.