dc.contributor.author | Brundage, Kelley L. | |
dc.date.accessioned | 2020-12-19T22:36:58Z | |
dc.date.available | 2020-12-19T22:36:58Z | |
dc.date.issued | 2020-12 | |
dc.identifier.uri | http://hdl.handle.net/1803/16348 | |
dc.description | Leadership and Learning in Organizations capstone project | |
dc.description.abstract | This capstone study focused on information overload induced by incoming e-mails and drew on the definition and research conducted by Dabbish and Kraut (2006). The study's goal was to understand how technology impacted overall worker productivity for “general” or “non-academic” staff housed in specific units that traditionally fall under Enrollment Affairs, Services, or Management; specifically, staff affiliated with the functional areas that support or make up the Office of Admissions or Office of the Registrar as these offices historically have had an additional e-mail(s) account for inquiries and questions from the public and students. | |
dc.subject | Information Overload | |
dc.subject | E-mail Overload | |
dc.subject | Workload and Productivity | |
dc.subject | Technostress | |
dc.subject | General or Non-Academic Staff | |
dc.title | E-mail Overload: Exploring the Stressors of E-mail in an Office of Admissions and Registrar | |
dc.type | thesis | |