Featured Research: The Failings of NetPromoter
Date
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Vanderbilt University
Abstract
Description
Includes descriptive metadata provided by producer in MP3 file: "Owen Graduate School of Management - Podcasts - Featured Research: The Failings of NetPromoter - Timothy Keiningham, Senior Vice President and Head of Consulting, Ipsos Loyalty."
Keywords
NetPromoter