Organizational Culture and Decision-Making at Brava
des Cognets, Gina C.
Brava (pseudonym) is the leading social network for athletes. In conversations with Brava’s executive leaders in the fall of 2020, they identified excessive complexity in decision-making practices as a consistent problem for the organization. At that time, they were unsure which cultural practices might contribute to the challenges. Further, leaders sensed that employee burnout is a by-product of current decision-making practices. This study utilized employee engagement survey data and employee interviews to answer three questions about decision-making practices, organizational culture, and employee experience. Seven key findings and three recommendations were provided to Brava for consideration.